The Cavell Approach

At Cavell we realise that delivering good professional services is not just about technical expertise. To truly add value professional services also have to have a clear understanding of business drivers, a focus on business success and objectives and access to strategists and thought leaders. This is what we have created with Cavell. Each team member whilst on placement, either as part of a team or as an individual has access to all the technical and business expertise and experience within Cavell.

Our Focus:

  • We design our offerings around our customer requirements and needs ensuring we answer the key questions.
    • What are technical, application, timescale and organizational requirements? 
    • What is the company's strategy towards ICT, security and flexibility?
    • What are the key success factors? 
    • What are the Capex, power and operational cost requirements? 
  • From the answers to these questions we can then scale and (re)design networks to meets requirements: 
    • Network structure 
    • Network scale - now and within next 5 years 
    • Network investment, convergence, operational costs
    • Being practical - this is a Cavell mantra that is rooted in best practice and ensures that our customers can clearly see what we offer at each stage through of engagement:
  • Always go for best achievable solution 
  • Document and inform before activities take place and regularly update documentation during activities 
  • Ensure when project is closed: 
    • up to date documentation has been provided 
    • training delivered to the customer and all project technical staff where required - this either in whiteboard sessions or in structured classes depending on need 
  • Assistance to 'drive' the project - . we realize that network design and implementation has many dependencies, of which 50% are of a non-technical nature. Our experience during execution of many upgrade and migration activities can help to enable and speed-up projects. 
  • Active and pro-active thinking and feedback throughout the project 
  • Proactively propose alternatives and solutions that aim to prevent customer impact 
  • Be flexible in working practices - the Cavell team regularly working evenings and weekends during migrations and upgrades to ensure success 
  • Share our experiences with our customers - Cavell's experience within many national and international Telcos means that it has gathered information that can help your project exceed requirements. Cavell will input in project and documentation structure, change management, providing realistic timescales

For more information on how Cavell can work with you please contact professionalservices@cavellgroup.com