Privacy Policy

1 Privacy Notification

In order to provide you information about Cavell Services the Cavell Group collects certain personal information. This privacy notification explains what we collect, for what purpose, and how to exercise your rights under GDPR.

The Cavell Group is the trading name of C-F11 BV a Dutch company whose registered address is Amsteldijk Zuid 181, 1188 VN Amstelveen, Netherlands and kvk number is: 32096658. It is also the trading name of C-F11 BV’s wholly owned subsidiary Illume Consulting Ltd, a UK company, whose registered address is 37 Colchester Road,West Mersea, Colchester, Essex, CO5 8RP, UK and company house number is 05478014.

For any reason related to this privacy notification, the Cavell Group can be contacted by emailing: This email address is being protected from spambots. You need JavaScript enabled to view it..

1.1 Purpose and scope of processing by Cavell Group

Cavell Group processes data to offer its services and inform you about other offerings and related services as they become available.

Cavell Group does not sell or transfer control of any information to third parties other than to engage sub-processors necessary to perform contract as detailed below.

Cavell Group processes the following data that may be personal data:

  • Email address
  • First and Last name
  • Contact telephone number
  • Record of services purchased (for example event attendance, reports/pdf’s downloaded, lab rentals)

If you have purchased a service from us, from time to time, we may also use your Personal Data to send important notices to you, such as communications about purchases you have made, or changes to our terms and conditions or other policies. This information is important to your interactions with us and you acknowledge that you may not opt out of receiving these communications.

1.2 Data Retention policy of Cavell Group

2 years after last interaction or until you ask us to delete the data

1.3 Protection of the data and your rights

Cavell Group uses industry accepted practices to ensure the security of its network and data. It has put in place both technical and organizational controls to prevent and detect breaches of personal data. Cavell Group personnel that process data are bound by confidentiality and professional standard of care agreements.

You may ask us to delete your data at anytime – by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. If you have purchased a service from us, deleting the data is only possible at termination of the service.

You may request that we provide you a copy of any personal data we store at This email address is being protected from spambots. You need JavaScript enabled to view it..

You may address any complaints related to privacy at This email address is being protected from spambots. You need JavaScript enabled to view it. or you may contact your supervisory authority.

1.4 Sub-processors of Cavell Group

Cavell Group undertakes to inform you when it uses sub processors and to undertake the necessary diligence that the sub-processor is bound to comply to requirements of the GDPR.

Our sub processors include:

  • Dropbox for storing invoices and call details related to the invoices.
  • Google for emailing you notifications
  • Capsule CRM for storing information related to your purchases, our business interactions and your expressed interest in our Services.
  • Mail Chimp for communicating news

Cavell Group retains right to change sub processors and will in such cases create an updated supplier list and notify the customer.

If we decide to make changes to this Privacy Statement, we will post the changes on this website so that you will always know what Personal Data we collect, and how we use it. We therefore encourage you to periodically look for updates to this Privacy Statement.