Meet the Research Team

Matthew Townend

Director of Research & Consulting

Matthew is a recognised global expert in the area of UC & VoIP. Writing regular research and speaking at global events, he combines this consulting experience with a lot of practical experience form his time working in carrier environments. He has led a number of high-profile consultancy projects for multinational clients such as BT, Level 3, Telkom SA, Belgacom, Vodafone, Zain & Eitsalat.

Dominic Black

Senior Analyst

Dominic joined Cavell at the beginning of 2013 as our UK market Analyst and has built a great knowledge of the UK European VoIP markets. Dominic has authored research and whitepapers and speaks & attends industry events around Europe. Dominic has also travelled widely while working on consultancy projects both in Europe & in the Middle East, giving him good knowledge of different market Dynamics.

Gail Smith

Director SD WAN Practice

With over 25 years of experience, Gail has led high impact consulting and transformation projects for Service Providers, Public entities and their vendors around the globe.  She currently leads Cavell’s SD WAN practice and contributes to hosted communications research activities in the Benelux. She also leads our training and enablement group.

Marc de Marcillac

Business Development / French Analyst

Marc is an accomplished Management Consultant, with wide digital sales and delivery skills, especially in the financial services and public sectors. His strong track record of selling and delivering consulting programmes to business and technology organisations has maximised cross-selling opportunities to grow consulting portfolios.

Having worked and lived overseas during his career, he has broad international and cross-cultural experience, combined with a legal background and 15 years of sales and consulting experience with IBM and Cisco.

He has consistently developed strategic business opportunities, whilst supporting clients to drive digital change and adoption and manage complexity.

Francisca Dinga

Events & Marketing Manager

Francisca joined Cavell at the beginning of 2016 and is responsible for all marketing in the business. With ample practical marketing experience and good market knowledge, she assists and supports Cavell in its geographical expansion and overall strategic endeavours. Besides running Cavell's events, Francisca has also worked with a number of high-profile clients helping them execute marketing programs.