White-label engineering allows US company to grow globally

Technical vendor engineering resources for both short and long term needs.

growing graph


San Francisco, USA

Company Size



Business Intelligence


The client is a global provider of software and technology services.

Key stakeholders
  • EMEA – Professional Services

  • ASPAC – Customer Success

  • US – Global Infrastructure Support

The Challenge

During a hiring freeze, the Professional Services team had a large backlog of work impacting revenue. The company required a partner who had knowledge of both the enterprise environment and the vendor products to act as a flexible auxiliary workforce to the vendor’s team.

Client Needs

  • Quick, flexible high-quality engineering resources partner, providing burstable resources during peak resourcing or skill shortage.

  • Provide a structured internship program for new graduate talent to bring young staff up to level where they could work on client projects.

  • Being able to work either on time and material or project basis.

  • Ability to invoice in multiple currencies.



Days worked


People deployed


Continents worked


Languages spoken

Our Responsibilities

  • Educate our team on the vendor’s solution.

  • Provide a dynamic number of engineers and project managers.

  • Successfully lead many customer transformation projects.

  • Create a nine-month internship program to help rejuvenate a vendor team.

  • Act as a partner to assist with a variety of vendor issues.

The Outcome

  • Increased vendor revenue without increasing fixed costs.

  • Due to our procedures, templates and ability to mix very senior architects with high-qualified back-office engineers we were highly efficient and price competitive.

  • Successfully trained and mentored graduates allowing them to be productive full-time employees within a professional services team.

To talk more about how we can help take your business forward, get in touch.