Service Providers
We bring first-hand technology and enterprise expertise
We work directly with hundreds of service providers just like you, all over the world, and have done for decades.
We enrich Service Providers' enterprise offerings
We work across the service provider value chain to transform your operations, make your services relevant, enable your channels and augment your enterprise account teams.
We draw on diverse functional backgrounds from product line management to sales to engineering and operations to form bespoke teams to support your transformation goals whether it be best in class technical account teams, new services, new geography, M&A or refining your operating model.
Relevant Services
Service providers will be most interested in the following services.
Highlighted Case Studies
See how our services delivered practical value to service providers.
Strategic Overhaul to Standardise & Enhance Network Operations
Established from a merger of three companies, this client serves 9.7 million subscribers, including TV, internet, and phone.
Refining Carrier’s SD-WAN approach
The client had recently launched an SD-WAN service which was not gaining the desired traction. Cavell Group helped refine their positioning.
Due Diligence for Mobile Operator acquiring ISP
Cavell Group conducted a detailed due diligence project for a mobile operator in the Middle East looking to acquire an ISP.
GDPR assessment for European Entry
The client needed to find an efficient method for complying with GDPR given low initial revenue from European entry.
Strategic selection process for a global system integrator
Learn how Cavell Group delivered a strategic selection process for a global system integrator’s new cloud networking platform.
Service providers ask us for advice, insights, and recommendations to meet challenges.
Powerful Outcomes
The actions we recommend deliver powerful outcomes for your business. We also provide hands-on expertise to ensure successful outcomes and deliver tangible results that advance your position in the marketplace.
01
Delight Key Accounts
Success in the enterprise segment is built upon excellent account teams. The battle is won or lost in the skill of your pre-sales teams and quality of post-sales delivery.
There will be times when your team should be augmented in order to ensure customers get best possible outcomes. This may be driven by new technology, new geography, or complex customer situations like mergers and spin-outs.
02
Accelerate Revenue Generation
Time to market and time to revenue are key metrics for service providers. The faster a product is generally available in the market and generating revenue, the better. We are experts in helping to accelerate this process and aim both to reduce the impact of factors that can cause delay and speed up other activities, so you get to revenue more quickly.
03
Effective Sales Channels
All our service provider customers have sales teams and almost all of them have indirect channels to market in place. Many operate on an international scale. It is a major challenge for most players in our industry to keep their sales teams up-to-speed with current developments and enterprise buying behaviour. Likewise, powering up new channels in new territories is critical for success.
04
Enhanced Technical Capabilities
It’s unrealistic for service providers to have all the technical resources available in all the places they need them, all the time. Even then, if it was physically achievable, it would be financially ruinous.
Whether you are looking at building a brand-new network, need accredited engineers to help with an enterprise customer rollout, or need some one-time system architecture help, we have the technical resources to help.
05
Improved Operations
One of the things we all love about technology is that it’s always changing. That brings its own challenges, and it can be tough to align your organisation to the new realities. Between needing to merge security and operations teams, the continuing hyperscaler challenges, to the growing compliance and security requirements, service provider operations must continuously re-exam their operating model.
