Patrick Watson

Patrick Watson is Cavell’s Head of Research. His main area of expertise is the cloud communications industry, with particular focus on the collaboration sector. For over ten years, Patrick has been a noteworthy member in the technology community, with a degree specialising in broadcast journalism and data analytics. He has been specifically researching and analysing various sectors of the unified communications industry for the past three years.

Before joining Cavell, Patrick worked as Lead Journalist at UC Today for two years, covering a broad range of subjects such as collaboration, customer experience, emerging technologies, and much more. Additionally, Patrick has also been invited to speak publicly on stage at UC EXPO, many other vendor specific events, and appear in numerous webinars as a subject matter expert.

Patrick Watson, Head of Research


Our research and insights to guide your journey.

Customer Experience Reports

Customer Experience Reports

The future of Customer Experience and its relevance to Unified Communication Service Providers.

Microsoft Reports

Microsoft Reports

Detailed evaluation of the Teams application, its development and positioning, current market penetration and potential for growth.

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