ContentInsightsThe acquisition of GoContact by Broadvoice

The acquisition of GoContact by Broadvoice

The acquisition of GoContact by Broadvoice follows the increasing trend of merging UCaaS and CCaaS providers. Cavell Group are pleased to have provided Broadvoice with Commercial Diligence support for the transformational acquisitions of European CCaaS provider GoContact. This acquisition reflects the increasing trend we are seeing for UCaaS and CCaaS technologies provider to merge. We are also seeing Cloud businesses expand internationally and this deal represents both an opportunity for Broadvoice and GoContact to address new geographic markets. 

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Broadvoice has built a strong position in the US market, as a leading provider of UCaaS service. With this acquisition they acquire a strong CCaaS platform and a strong Iberian customer base. GoContact also has a very strong Portugese based development team which will be a real asset to the combined business.

GoContact by Broadvoice Logo
Not only was Cavell instrumental in our diligence process, but we also used their resources to help evaluate the Seller’s go-to-market strategy and modify it for our own needs. I would not have felt comfortable doing this deal without them on our side.
Jim Murphy – CEO, Broadvoice
I have known and admired Broadvoice for many years, and was thrilled to be able to support them in what I believe will be a transformational acquisition from both Broadvoice and GoContact.
Matthew Townend – Executive Director, Cavell Group

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About Cavell

Cavell Group is an EMEA focused Research, Consulting, Engineering and Education Services business with offices in Amsterdam, Brussels, and London as well as remote associates worldwide. Known as a leading provider of insight into the cloud communications and managed services markets, a key source of market intelligence for Service Providers, Vendors and potential investors, Cavell Group was formed nearly 20 years ago, by a team of Senior Executives, who had been instrumental in building the early internet market both at UUNET and Level 3. Since 2003 the firm has delivered Consulting Services, Research, Due Diligence and Professional Services solutions in over 50 countries around the world. Cavell have built a strong reputation as leading Analysts of the Cloud Communications market, providing Strategic Consulting and Research in EMEA and the USA to Service Providers, Vendors, Manufacturers and Private Equity firms.

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Dominic is Director of Research Services at Cavell Group and is responsible for Cavell’s research output, which is focused on the cloud communications market, both from an enterprise, channel, service provider and vendor perspective.