GDPR assessment for European Entry
Client profile
Specialised Cloud Communications provider, focusing on contact centres, entering Europe based on a specific customer need.
Key stakeholders
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CEO
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CIO
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General Council
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Account Team
The challenge
The client needed to find an efficient method for complying with GDPR given low initial revenue from European entry.
Client needs
Assess current processes and approach for compliance to GDPR, minimise legal work from global law firm and gain assistance in fulfilling registration requirements.
Our responsibilities
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Top-down business process assessment framework.
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Conducting interviews with key teams.
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Creating the record of processing (GDPR register) needed for compliance.
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Recommending enhancements in procedures where required.
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Creating draft text, particularly in terms of purposes and processors for contractual documents (Privacy notice, customer DPA, supplier contracts) that legal could then review/improve.
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Aiding company to register and fulfil other administrative tasks.
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Recommending local telecom law specialist firm.
Results achieved
Completion of necessary contracts and processes to fulfil GDPR in a cost effective and targeted manner.
200
International networks designed
50
Countries
7
Languages supported
13
Students trained
20
Years in business
5
